Send word to Tilney

We read every message. We answer every question.

Whether you're looking for a specific piece, want to share your story, have sizing questions, or just want to chat about what Tilney & Co. means to you—we're here.

Get In Touch

Customer Support Hours: Monday – Friday, 10:00 AM – 2:00 PM EST

(Please include your Order # in the email subject line for faster assistance, especially if reaching out after hours!)

Email: info@tilneyandco.com

Response time: 24-48 hours (usually faster)

4188 Independence Cir NW,

 North Canton, Ohio 44720

What We Can Help With

Finding your piece — Can't find what you're looking for? Tell us what you need.

Sizing & alterations — Does it fit right? We'll walk you through options.

Materials & sourcing — Want to know more about a piece? We'll tell you everything.

Your story — Wore something from Tilney & Co.? We'd love to hear about it.

Custom requests — Looking for something specific? Let's talk.

General questions — Anything else? Ask.

Our Commitment

When you reach out to Tilney & Co., you're emailing a real person—not a chatbot, not a form-handler, not an automated system.

We believe you deserve answers. We promise to give them to you.

Tilney & Co. — Built for real women. Run by real people.